Course Description
This online course will provide participants from COBRA and AIDS Institute grant-funded programs with the basic understanding of the case management process.

Audience
New case management staff and health and human service providers including:

• Direct-service staff.
• Supervisors.
• Program Directors.

Prerequisites
Although there is no prerequisite for this course, we recommend that participants have previous training in HIV confidentiality and basic HIV/AIDS medical information.

Course Objectives
Topics covered in this course include:

• Review and comparison of case management models.
• Conducting an effective intake.
• Components and relationship between steps of the case management process.
• Case coordination with other service providers.
• Service Monitoring and Follow-up.

Note: This online course is free and open to the public.

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