Employment Opportunities at PDP

Employment at the Professional Development Program (PDP) is through the Research Foundation of SUNY, which offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, tuition assistance, life insurance, and long-term disability insurance. PDP is located at the University at Albany, home to a variety of performing arts, world class libraries, and competitive sporting events.

If you are interested in applying for any of the positions below, submit your resume with a letter of application (including the job number) no later than the specified closing date. A separate application must be submitted for each position to which you are applying. Newest opportunities are posted at the top.

Positions Currently Open:

Education Specialist/Computer Technology Trainer—Department of Computer Training Services
Senior Programmer/Analyst Project Leader—Information Systems
Training Program Coordinator—OTDA Field Projects
Senior Education Specialist—Department of Child Welfare

Education Specialist/Computer Technology Trainer—Department of Computer Training Services

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Job#: R13-16
Closing Date: Open until filled
Salary: Low to mid 40's

The Professional Development Program of the University at Albany’s Rockefeller College is seeking candidates to fill a Computer Technology Trainer position based in Albany. The incumbent supports the deployment and use of New York State (NYS) proprietary and/or off-the-shelf computer applications in state and local government agencies throughout NYS by: delivering computer training on Microsoft products and proprietary software applications through the use of varied methodologies, including classroom training (both in regional computer labs and using portable lab equipment on-site at agency locations), through the use of virtual classroom technology, and providing one-on-one training assistance and customized training; maintaining records of training programs, content, activities, and evaluations in accordance with procedures; preparing routine reports; providing feedback on trainees’ reactions to training materials and methods; assisting with the training schedule and travel arrangements; and maintaining currency in job-related knowledge, products, and technologies.

Minimum Qualifications

Bachelor’s degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization; OR a comparable combination of post-secondary education and/or additional experience in technology-related training and/or technical support for information systems.
Minimum of 3 years technology-related training/training support experience.
Solid working knowledge of and experience teaching software, including Microsoft Office applications.
Applicants must address in their applications their ability to work with culturally diverse populations.
Experience learning new software applications within short timeframes.
Demonstrated proficiency with oral and written communication.
Ability to work variable hours and to travel to areas within NYS that may not be served by public transportation.
Ability to lift and transport computer equipment (PC monitors, CPUs) up to 40 pounds.
If the successful candidate does not possess a bachelor’s degree, (s)he will be required to complete one within two years of being hired. Tuition assistance may be available to the incumbent.

Preferred Qualifications

Experience working with state or local government agencies, especially social services.
Experience setting up and working with wireless PC networks.
Knowledge of and experience using distance learning methods.
Knowledge of NYS legacy (mainframe) computer systems and/or the NYS Human Services Enterprise Network (HSEN).

Special Notes

Please send a resume to Professional Development Program, UAB 412, 1400 Washington Ave., Albany, NY 12222 or e-mail to: PDP-Jobs@albany.edu. Include a cover letter that addresses requirements and specify Job R#13-16.

Employment is through the Research Foundation of SUNY and is contingent upon funding. The Research Foundation of SUNY is a private, not-for-profit corporation managing sponsored program activity for the University at Albany and is an EO/AA/IRCA/ADA employer.

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Senior Programmer/Analyst Project Leader—Information Systems

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Job#: R13-14
Closing Date: Open until filled
Salary: Mid $70's

The Professional Development Program (PDP) of the University at Albany's Rockefeller College seeks service-minded applicants who are committed to performing high-quality work to fill a Senior Programmer Analyst Project Leader vacancy. Under the direction of the Information Systems Manager, the Senior Programmer Analyst Project Leader is responsible for overseeing database design, development, programming, and ongoing maintenance for all Professional Development Program systems projects. The incumbent will design, code, test, debug, and document programs and will provide mentoring, supervision, and review for the work of other systems analysis/programming staff. The Senior Programmer/Analyst Project Leader will interface with sponsor staff and in-house users and will conduct needs assessments and systems analysis to support contract activities.

Description of Duties

Incumbent is responsible for analyzing, recommending, developing, and overseeing the implementation of effective systems solutions to meet contract deliverables for programs such as EIP scholarship administration, program registration, the training organization portal, and all other project and project-support PDP databases. The Senior Programmer/Analyst Project Leader has full technical knowledge of all phases of systems analysis and programming, including but not limited to coding application components, developing queries and reports, designing and creating data-driven web page interfaces with production databases, and ensuring appropriate database security and product quality. Incumbent supervises the work of other programming staff.

Minimum Qualifications

Bachelor's degree from a college or university accredited by a USDOE or an internationally recognized accrediting organization in Computer Science or other related field.
Eight to ten years' experience programming using languages including but not limited to Visual Basic, .NET, Microsoft Access, C++ and C#.
Eight to ten years' experience developing relational databases in a Microsoft SQL Server environment using TSQL.
Strong knowledge of Object Oriented Programming principles.
Demonstrated ability to conceptualize, understand and incorporate complex project rules into system requirements.
Experience with database tuning and performance optimization.
Three or more years of supervisory experience and project management experience.
Excellent written and oral communication skills and strong presentation skills.
Ability to work with a culturally diverse population.
Strong knowledge of and experience with Microsoft products including SharePoint 2010.

Preferred Qualifications

Master's degree from a college or university accredited by a USDOE or an internationally recognized accrediting organization.

Special Notes

Applicants selected for second interview will be asked to complete a programming assignment on their own for submission prior to the second interview.

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Training Program Coordinator—OTDA Field Projects

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Job#: R13-01
Closing Date: Open until filled
Salary: Up to $70,000

The Professional Development Program of the University at Albany's Rockefeller College seeks a service minded individual who is committed to performing high-quality work to fill a full-time Training Program Coordinator position.

Job Duties

Develops strong working relationships with the CCWB Bureau Chief of Training and Outreach, other CCWB program staff, social services district child support staff, staff development coordinators and OTDA's Training and Management Analysis (TAMA) contract management staff; monitors sponsor requirements and works closely with bureau chief to determine priorities related to project activities.
Oversees project staff compliance with established protocols for working within a field environment at the sponsoring organization (OTDA.)
Keeps abreast of latest trends and established best practices in the field of job training, workplace learning and performance support, as well as training design, development and delivery; conducts research or attends training as needed to stay current on emerging training delivery methods, technologies and tools.
Oversees professional development of project staff; coaches staff in presentation style, facilitation process, and training development and delivery methods; helps staff determine their training needs and make use of appropriate training resources.
Leads project staff in determining if training is a solution for identified needs; oversees formulating and presenting recommendations to stakeholders.
Prioritizes project activities; assigns staff/project teams and leadership roles; oversees scheduling of activities.
Oversees conduct of project activities including needs assessments, acquisition of subject matter expertise, identification of delivery methods for project activities based on desired outcomes, available resources and ability to meet the needs of a geographically dispersed audience, and development of courses from concept to completion.
Oversees development and maintenance of protocols and standards for all training and resource materials produced by CSTOP; facilitates group process for working with OTDA staff on developing content for training and other project activities.
Works with project and OTDA staff to develop and implement outreach and marketing strategies to ensure trainees can access training and performance support resources.
Oversees the use of sponsor's learning management system (STARS) for posting courses, generating reports, and preparation and follow-up on training deliveries, including evaluation activities; oversees input on CCWB intranet training page (ERS) and the OTDA online training site (Training Space.)
Monitors evaluation results with consideration given to trainees' learning retention and implementation of new skills and practices; works with project staff to develop and conduct surveys to evaluate training methods, and training program effectiveness; promotes exploration of all four levels of Kirkpatrick's model of evaluation.
Provides the PDP project director with regular and ongoing information on CSTOP's progress, including writing and submitting quarterly reports; oversees project staff in the preparation of quarterly reports, project proposals, vendor agreements or other contract-related documents as needed.
Oversees the maintenance of a project-based document sharing/workflow management system (SharePoint site) as well as other project resources including equipment, software, library of trainer resources and project supplies.
Supervises the work of and manages the process for project specialists working with a remotely based project administrative assistant.
Performs other duties as assigned.

Minimum Qualifications

Bachelor's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization.
Minimum of 5 years of experience in design, development, and delivery of adult training programs in traditional and non-traditional settings (e.g., web-based asynchronous and synchronous training).
Requires project management, staff development, and supervisory experience including coaching and managing project teams, motivating and developing skills of staff.
Proficiency with group process and facilitation skills.
Requires strong instructional design background and knowledge of e-learning development tools.
Computer proficiency including electronic mail, calendar, document sharing, document templates and presentation tools preferably MS Outlook, SharePoint, Word and PowerPoint.
Excellent communication and interpersonal skills; ability to work with a culturally diverse population; ability to manage multiple tasks and priorities as well as work under pressure; strong team and customer orientation.
Thorough knowledge of adult learning theory and instructional design process.
Ability to travel and work variable hours.

Preferred Qualifications

Master's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization
Experience with developing training using emerging training delivery methods
Experience with child support or other NYS social service/public welfare programs
Proficiency with other computer tools such as learning management systems, presentation tools, and web-based training or meeting development or delivery tools such as Prezi, Lectora, Camtasia, GoToMeeting/GoToWebinar

Special Notes

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Senior Education Specialist—Department of Child Welfare

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Job#: R12-66
Closing Date: Open until filled
Salary: Low $50's

The Professional Development Program of the University at Albany's Rockefeller College seeks a candidate to fill a Senior Education Specialist position. The successful candidate will work with the project team to conduct activities related to the design, development, and delivery of continuing professional education programming for experienced Caseworkers and Supervisors of local social service districts and voluntary agencies.

Minimum Qualifications

Bachelor's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization in Social Welfare, or a related field
Four years experience in NYS Office of Children and Family Services' local district system providing child welfare services, such as in child protective services
Experience in the delivery of instructional programs for adults and providing consultation
Knowledge of recent federal and New York State child welfare initiatives
Knowledge of adult education theory
Demonstrated proficiency with oral and written skills
Applicant must address in their application their ability to work with a culturally diverse population
Ability to deal with multiple priorities/competing deadlines in a team setting
Demonstrated proficiency in computer use, specifically Microsoft products
Ability to deliver training at various locations within NYS that may not be served by public transportation and the ability to lift 40 pounds
Candidates selected for a final interview will be asked to give a presentation that focuses specifically on an issue in the child welfare arena
Candidates will be asked to provide a writing sample

Preferred Qualifications

Master's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization in Social Welfare, or a related field, and a minimum of two years experience in child welfare services
Experience providing supervision in child welfare services
Experience in curriculum development
Familiarity with CONNECTIONS

Special Notes

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