Child Support Services
PDP offers training to Child Support staff throughout NYS, helping trainees to acquire or hone the skills, knowledge and abilities needed to perform their jobs effectively and to improve business outcomes.
PDP has built a responsive training program and facilitated information flow as technologies evolved and child support automated case management, accounting and information systems grew. PDP delivers training remotely via webinar tools or other distance delivery methods and conducts in-person classes regionally throughout NYS. Whether creating new or updating old curricula, delivering classroom-based or online synchronous training sessions, developing asynchronous training, or devising desk-aids and other program support products, PDP has a strong reputation for bringing well-constructed and effective programming to the child support audience.
Sample course offerings include:
- Building a Child Support Account
- Domestic Violence and Child Support Program: Safely Pursing Child Support
- Using Statuses to Manage a Caseload
- Why and How to Establish Parentage